Sam's Tours Palau, Koror

4.3
#1 of 22 in Tours in Palau
Sam's Tours, a PADI Five Star Dive Center, is Palau's most award-winning dive center, eco-adventure tour company and home to Palau's newest, most luxurious liveaboard, the Palau Siren. The winner of Trip Advisor Certificate of Excellence 2013, and 2014. Sam's Tours is located in Malakal Harbor, Koror, Palau; we operate every day of the year, offering scuba dive trips, snorkel trips, rock island tours, land tours, sailing charters, Palau's top rated kayak trips with Planet Blue Kayak Tours and 7 and 10 day liveaboard trips to explore Palau's reefs and waterways.

We provide a full range of guided tours and services that includes full day or half-day trips and customized private charters for individuals, families and groups. Complete value-packed hotel & tour packages are offered in conjunction with Palau's preferred hotel properties. Complimentary round-trip shuttle service is provided daily to all Koror based hotels from early morning until late evening.

Excellent customer care, personalized attention, and professional service have earned Sam's Tours recognition as Palau's premier tour and liveaboard service.
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Sam's Tours Palau Reviews

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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
698 reviews
Google
4.5
TripAdvisor
  • Got certified and had my first dives here! The workers are mellow and professional. We were fortunate enough to see Mantas, Sharks, Turtles and exotic fish near German Channel!  more »
  • Booked Hotel and diving with Sam's Tours in January of 2020, cancellation policy states, "If prior to arrival and deposit was made, 5% of the deposit will be charged plus any additional hotel...  more »
Google
  • Great service. Our dive lead, Neil is one of a kind. I really would recommend this dive center if you are going to dive in Palau.
  • Major disappointment. If you like mass-diving operations, it is your place. If you want small groups and a dedicated capable guide, better you go somewhere else. They change my guide and boat every single day (5 days, 5 different guides). Guides are generally kind and prepared, with some exception of rude and impolite behavior. Our boat was always the last to arrive on site, with the result that main dive sites were already packed with divers. Dive sites are generally amazing, but if you are unlucky in finding bad weather, scarce visibility, or not a suitable site for sharks (e.g. when you have beginners in the boat that can't deal with strong currents, or finish air quickly), dive guides give 0 added value in trying to show you something else, e.g. some macro life on the reef. Front desk and reservation staff are kind, but offer no flexibility. They also charge you the credit card fees (different from other activities in the island) - credit cards help the dive center make money, so they should absorb the costs of it, or at least share. Also, they offer no discount for dive packages of multiple days - opposite of what is a common practice in the industry.

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